Help & FAQs

Open Add Money, choose UPI or Bank Transfer, enter the amount in rupees, pay to the details shown on screen and submit the payment reference (UTR). Your wallet is credited after the admin verifies the payment.

The wallet is maintained in USD. Every deposit is converted from rupees at the platform rate shown on the Add Money screen. Your INR value is displayed under the balance.

Open Withdraw Request, choose an amount, a percentage of your balance, or full capital. The request goes to the admin for approval and is paid to your registered bank account after conversion to rupees.

Deposits are usually credited within a few hours of verification. Approved withdrawals reach your bank within 1–3 working days.

Your account has an individual percentage set by the admin. At the end of each monthly cycle the return is calculated on your wallet balance and credited to your wallet. The percentage is visible on your dashboard.

If you do not withdraw in a month, a loyalty bonus (published as 0.25% per month) is added to your fund, along with any festival bonus announced by the Company.

Go to KYC Verification, verify your mobile with OTP, then upload your Aadhaar and PAN details, selfie and bank proof. The admin reviews and approves your KYC.

Open Transaction History and select the Returns filter. Monthly credits, loyalty bonuses and festival bonuses are listed with dates.

Call +91 98765 43210 or email info@rkdream.in. You can also raise a complaint from the Customer Support screen of the app.